AI bot services
We offer bot services for customer communication, operation and reporting flows.
We design bot solutions that work on the website, messaging channels, internal operations, e-commerce and reporting according to the needs of the business.
website
WhatsApp
Instagram DM
Telegram
CRM and ERP
Customer Service Bot
Works on website, WhatsApp, Instagram DM or Telegram; Answers common questions, shares order status, makes appointments, and opens support requests.
- FAQ, shipping, returns and basic support flows
- Form, appointment and ticket collection
- Response templates by brand tone
Sales and Lead Collection Bot
It talks to the potential customer, asks about the needs, fills out the form, collects the request for proposal and processes the data into the CRM. It saves the sales team's time from repetitive preliminary meetings.
- Lead qualification and offer pre-collection
- CRM, email and webhook transfer
- Campaign, source and channel based segmentation
Internal Operations Boat
It automates internal processes. It reduces the operational burden in tasks such as document creation, invoice control, stock inquiry, permission request and onboarding.
- HR, accounting and operations workflows
- Approval, notification and task routing
- Internal tool and panel integrations
RPA Bots
Operates on the screen like a human; It opens Excel, enters data into SAP or ERP, pulls reports from the panel and moves data between different systems. It provides critical efficiency in companies using old systems.
- On-screen task automation
- Excel, ERP, portal and report flows
- Processes that bridge legacy systems
AI Agent and LLM Bot
It works similar to ChatGPT but connects to company data; Reads and responds to PDFs, contracts, internal documents, product catalogs and technical documents. In the advanced scenario, he not only responds but also takes action.
- RAG, document search and corporate knowledge base
- Authorization controlled action taking scenarios
- Department or customer based data separation
E-Commerce Bot
It manages flows such as order, return, cargo, product recommendation, campaign message and comment analysis. It is frequently used by Shopify, Trendyol, Hepsiburada and WooCommerce.
- Post-order support and suggestion flows
- Marketplace and store integrations
- Comments, satisfaction and campaign analysis
Marketing Bot
It monitors ad performance, generates reports, recommends content, extracts segments and classifies messages. It establishes a structure that can be transformed into a package service for agencies and growth teams.
- Channel-based performance summary
- Content and segment recommendations
- Comment, DM and lead classification
Finance and Reporting Bot
It accelerates the finance team in tasks such as daily sales report, collection tracking, reconciliation, expense classification and dashboard updating.
- Report generation and data consolidation
- Collection, reconciliation and expense flows
- Dashboard and executive summary updates