AI bot services
We provide bot services for customer communication, operations and reporting flows.
We design bot solutions for websites, messaging channels, internal operations, e-commerce and reporting workflows based on each business need.
Website
WhatsApp
Instagram DM
Telegram
CRM and ERP
Customer Service Bot
Runs on the website, WhatsApp, Instagram DM or Telegram; answers common questions, shares order status, books appointments and opens support requests.
- FAQ, shipping, return and basic support flows
- Form, appointment and ticket collection
- Reply patterns adapted to the brand tone
Sales and Lead Collection Bot
Talks to prospects, asks qualifying questions, gets forms completed, collects quote requests and pushes data into the CRM. It removes repetitive pre-sales work from the sales team.
- Lead qualification and pre-quote intake
- CRM, email and webhook delivery
- Campaign, source and channel-based segmentation
Internal Operations Bot
Automates internal company processes. It reduces operational load in document generation, invoice checks, stock lookup, leave requests and onboarding flows.
- HR, accounting and operations workflows
- Approvals, notifications and task routing
- Internal tool and panel integrations
RPA Bots
Acts like a human on the screen; opens Excel, enters data into SAP or ERP, pulls reports from panels and moves data between systems. It is especially effective in companies running legacy systems.
- Screen-level task automation
- Excel, ERP, portal and reporting flows
- Bridging processes for legacy systems
AI Agent and LLM Bot
Works like ChatGPT but is connected to company data; reads PDFs, contracts, internal documents, product catalogs and technical documentation to answer questions. In advanced scenarios it does not only answer, it also takes action.
- RAG, document search and internal knowledge base
- Permission-controlled action workflows
- Department or client-based data separation
E-commerce Bot
Handles order, return, shipping, product recommendation, campaign messaging and review analysis flows. Commonly used across Shopify, Trendyol, Hepsiburada and WooCommerce operations.
- Post-order support and recommendation flows
- Marketplace and store integrations
- Review, satisfaction and campaign analysis
Marketing Bot
Monitors ad performance, produces reports, suggests content, creates customer segments and classifies comments or inbound messages. It becomes a packageable service for agencies and growth teams.
- Channel-based performance summaries
- Content and segment suggestions
- Comment, DM and lead classification
Finance and Reporting Bot
Speeds up finance teams in daily sales reporting, collection tracking, reconciliation, expense classification and dashboard updates.
- Report generation and data consolidation
- Collections, reconciliation and expense flows
- Dashboard and management summary updates